Privacy Policy
On this page, you can find all information about how we manage and protect your personal data.
This Privacy Policy describes the policies of RALOT BSB DOO, with its registered office at Skadarska 47, 1st floor, Apt. 1, 11000 Belgrade, Serbia, email: info@ralot.rs, phone: +381 63 834 6112, regarding the collection, use, and disclosure of information that we collect when you use our website (https://ralot.rs) (the “Service”).
By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice. The updated version will be published on the Service and will become effective 180 days after publication. Continued use of or access to the Service after that period constitutes acceptance of the changes. We recommend reviewing this page periodically.
How we use your information
The information we collect about you is used for the following purposes:
- Marketing and promotion
- Customer testimonials and references
- Customer support
- Targeted advertising
- Website security
If we intend to use your information for any other purpose, we will request your consent in advance. Your information will be used only after consent has been obtained and solely for the purposes for which consent was granted, unless otherwise required by law.
How we share your information
We do not transfer your personal data to third parties without your consent, except in the limited cases outlined below:
- Marketing agencies
- Analytics service providers
We require such third parties to use personal data only for the purpose for which it was provided and to retain it only for as long as necessary to fulfill that purpose.
We may also disclose your personal data in the following situations:
- To comply with applicable laws, regulations, court orders, or legal processes;
- To enforce agreements entered into with us, including this Privacy Policy;
- To respond to claims that your use of the Service violates the rights of third parties.
In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of the business assets.
Your rights
In accordance with applicable regulations, you may have the right to:
- Access, correct, or delete your personal data;
- Obtain a copy of your personal data;
- Restrict or object to the processing of your data;
- Request data portability to another data controller;
- Withdraw your consent at any time;
- Lodge a complaint with the competent supervisory authority.
To exercise these rights, you may contact us at info@ralot.rs. We will respond in accordance with applicable laws.
Please note that if you do not allow us to collect or process required personal data, or if you withdraw your consent, you may not be able to access certain services for which such data is necessary.
Cookies and similar technologies
For more information on how we use cookies and the options available regarding these tracking technologies, please refer to our Cookie Policy.
Security
The security of your data is important to us. We take reasonable measures to prevent loss, misuse, or unauthorized alteration of information under our control. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute data security. Any data transmission is carried out at your own risk.
Data Protection Officer / Complaints
If you have any questions or concerns regarding the processing of your personal data, you may contact our Data Protection Officer at:
RALOT BSB DOO
Skadarska 47, 1st floor, Apt. 1
11000 Belgrade, Serbia
Email: info@ralot.rs
We will handle your request in accordance with applicable regulations.